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How ed77 Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process payments through JazzCash, Easypaisa, and Raast, and keep your sessions secure across devices.

Account Data ProtectionLocal Payment PrivacyCookie ControlsData Access RequestsRetention Policy
ed77 How ed77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security controls at every point where your data moves — from account login to payment processing. Here is how each area works in practice.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your JazzCash or Easypaisa PIN — only the transaction reference returned by the payment rail.

Cookie Use

We use session cookies to keep you logged in across your browser and to remember your device. You can clear these from your browser settings at any time without losing your account data.

Data Retention

We keep your account records for as long as your account is open and for the period required by applicable regulations after you close it. You can request deletion of non-mandatory data at any time.

Your Access Rights

You have the right to request a copy of the personal data we hold, ask us to correct anything inaccurate, and in some cases ask us to restrict how we use it. Contact support to start that process.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to request access, or need to report a concern, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Live Chat Start a chat from your account dashboard. Our team can handle data access and correction requests directly in the chat window during support hours.
Email Support Send your privacy request to our support email. Include your registered contact details and describe what you need — access, correction, or deletion.
Account Help Centre Log into your account and open the Help section. You can submit a formal data request form there, and we will respond within the timeframe required by applicable law.

Common Questions About Your Data

Straight answers to what our account holders ask most about privacy, data access, and how their information is used.

We collect your name, contact details, and the payment identifiers you use — such as your JazzCash or Easypaisa mobile number — to verify your identity and process transactions.

We do not sell your data. We share it only with payment processors like Raast, JazzCash, and Easypaisa as needed to complete transactions, and with fraud-prevention services where required.

Log into your account, go to the Help section, and submit a data access request. Alternatively, contact support by email with your registered details and we will respond as required by applicable law.

You can request deletion of non-mandatory data at any time. Some records must be retained for the period required by applicable regulations even after your account is closed.

Payment data is handled through the security protocols of each payment rail. We store only the transaction reference returned by JazzCash, Easypaisa, or Raast — never your PIN or wallet credentials.

We use session cookies to keep your login active and remember your device. You can clear or block cookies in your browser settings; this will not delete your account or transaction history.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.